Search:     Advanced search
Browse by category:
Knowledgebase / Scanners /


I'm using an HP Scanner and have problems scanning where the HP Scan Pro software won't scan. What do I do?
Print
Views: 1655
Votes: 0

Unfortunately the HP Scan Pro software is one of the worst scanner drivers we've encountered and if things aren't working and you don't have a choice, but to use an HP scanner, you can setup the HP Scan Pro software so that it will scan to ReceiptWallet or DocumentWallet and you won't use the Scan button from within ReceiptWallet or DocumentWallet. Please consult your HP manual on instructions to do this. Also, you can try switching to Memory Based transfers in the application preferences.

 In addition, you can use the HP software to scan (start the scan from the HP software) and choose Print from the File Menu and from the PDF menu in the dialog, choose Save PDF to DocumentWallet or Save PDF to ReceiptWallet. While this solution isn't as integrated as we'd like, it is one way to get around the poor quality of HP's software.
Others in this Category
document My scanner is TWAIN compliant, but ReceiptWallet or DocumentWallet doesn't show it as a choice?
document The program crashes when I scan. What can I do?
document How do I use the ScanHelper application with my ScanSnap scanner?
document Does ReceiptWallet or DocumentWallet work with the Fujitsu ScanSnap?
document How can I tell if my TWAIN compliant scanner works natively on an Intel based mac?
document My ScanSnap isn't opening ReceiptWallet or DocumentWallet when I scan a document
document Do you recommend a scanner?
document Auto crop doesn't seem to work well. What can I do?
document I don't have a scanner. Is there another way to put stuff into the program?
document How do I know if I have a TWAIN compliant driver?
document What scanners work with ReceiptWallet and DocumentWallet?
document When I scan with my scanner, all the receipts or documents have a yellow background. How do I fix this?
document ReceiptWallet or DocumentWallet crashes or doesn't respond if I press Cancel during a scan.
document I have a Canon scanner. Is it TWAIN compatible? Will it work with your software?
document My scanner shows up, but doesn't scan. What do I do?
document Can I use the NEAT Receipts Mobile Scanner with ReceiptWallet?


RSS
Powered by KBPublisher (Knowledge base software)